The Government is continuously taking several initiatives to enhance the technology back bone of the Income Tax Department (ITD). ITD is having a dedicated directorate called ‘Directorate of System’ which handles the technology aspects of the various functions of the Department. A brief highlight of the technological developments which are being currently implemented include Centralised Processing Centres for Income Tax Returns and TDS returns namely CPC(ITR) and CPC(TDS) respectively, Centralised selection of cases for scrutiny through CASS(Computer Assisted Scrutiny Selection), Non-filer Monitoring System for managing the non-filers with potential tax liabilities, System driven process for credit of tax refunds directly to the bank accounts of the taxpayers, E-nivaran module for resolving the tax-payers’ grievances on priority, Centralised receipt of applications of tax-payers through Sevottam Application of Aayakar Seva Kendras etc. In addition to this, the Government has also initiated/proposed to initiate the following projects, as elaborated in the annexure, towards further improving the technology back bone of the ITD which would result in enhanced time bound services to the tax payers in addition to increasing the voluntary compliance of the tax-payers.
As improving the technology backbone of the ITD is a continuous process and various initiatives are being taken from time to time, no time frame can be specified.